Get in Touch With Our Team

We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share some feedback, this page explains the quickest way to reach us and what to expect when you do.

When to Drop Us a Message

There are a handful of reasons readers typically write in, and all of them are welcome:

• Factual queries — if something on the site reads as out of date or unclear, let us know the page and the specific detail.
• Editorial suggestions — spotted a topic we haven't covered yet? We genuinely read every suggestion, even if we can't act on all of them straight away.
• Corrections — we take accuracy seriously. If a figure, a term, or a description looks wrong to you, flag it and we'll investigate promptly.
• General feedback — positive or critical, it helps us improve.

How to Reach Us

Email is the best route. Send your message to [email protected] and aim to include a short subject line that describes your reason for writing — it helps us route your message to the right person faster.

We aim to reply within two working days. During busier periods it may stretch to four, but we do read everything that arrives. If your message is time-sensitive, say so in the subject line and we'll prioritise accordingly.

A Little About Who We Are

If you'd like to understand our editorial approach before writing in, our about us page sets out the principles behind how we research, rank, and present information — worth a read if you're curious about our methodology or the team behind the content.

What We Can't Help With

We're an editorial site, so we're not in a position to intervene in account disputes, process refunds, or contact any casino or operator on your behalf. For account-level issues, you'll need to go directly to the site in question or seek guidance from an independent advice service.

Similarly, we don't offer personalised gambling advice. If you're concerned about your relationship with gambling, please reach out to GamCare or BeGambleAware — both offer free, confidential support.

We Look Forward to Hearing From You

Good feedback — whatever form it takes — makes this site better for everyone who uses it. Don't hesitate to write; we'll get back to you as soon as we can.